Privacy Policy for duviosente.com

This privacy policy describes how we handle, use, and protect your personal information when you use our services or website. Your privacy is important to us and is treated with respect.

Information We Collect

We only collect information needed to provide consultations and support your experience on our website.

• Information you provide, including name, contact details, and preferences when you contact us or complete forms.
• Automatically collected technical data, such as IP address, device details, and browser cookies for analytics.
• Records of communications, consultation bookings, and service usage for customer service and site improvement.
• Any other data you submit via messages, feedback, or support requests, tailored to serving your needs.

How We Use Information

Your information is used only for the purposes described and to improve your experience with our services.

• Responding to inquiries, bookings, and providing requested consultations.
• Managing your account, processing requests, and communicating important updates.
• Improving our website and consultation services with anonymous usage data and feedback.
• Meeting legal obligations and protecting our interests as required by Australian law.

Legal Basis for Processing

We collect and process data in compliance with Australian privacy laws and only as necessary.

Our primary legal basis is providing and fulfilling requested services. Processing may also occur for compliance, security, or to protect the rights and interests of our clients or duviosente.

Sharing Information

Your personal information is only shared where required or allowed by law.

• With service providers who support our operations, always under confidentiality arrangements.
• When required by law, regulation, or to protect against fraud or technical issues.
• If you request it, with your explicit consent for sharing your details with other providers.

Data Security

Information is stored securely using administrative, physical, and technical safeguards to help prevent loss, misuse, or unauthorized access. Access to personal data is restricted to team members on a need-to-know basis. We regularly assess our security practices to protect your privacy.

Your Rights

Australian privacy regulations provide you with important data rights.

• You may request access to, or correction of, your personal data at any time.
• You can withdraw consent for marketing and request to remove your information from our records.
• You may object to certain data uses or request restrictions on processing.
• You have the right to complain to the Office of the Australian Information Commissioner (OAIC).

Cookies and Tracking

duviosente.com uses cookies for basic site functionality, analytics, and to improve your experience. You may control cookie preferences in your browser settings. For more, see our separate Cookie Policy.

See Cookie Policy See Cookie Policy

Contact Us

If you have questions about our privacy approach or how your data is used, reach out anytime.

Changes to This Policy

We may update our Privacy Policy as laws or services change. We will update this page to reflect any significant changes.